Customer Success Associate

Job Category: Client Success
Job Type: Full Time
Location: Lahore

At xiQ, we believe that personality matters, and timing is everything which is why we are revolutionizing the way sales and marketing teams do business.

xiQ offers an award-winning platform that features personality-driven insights of buying team and engagement solutions that accelerate sales and win deals faster. We are proud to be helping some of the largest B2B Enterprise sales and marketing teams across the world – and we are looking to expand our team!

xiQ is looking for Customer Success Associate!

If you love working in a fast-paced, collaborative environment where your work has a direct impact on revenue growth, apply now! You will join a team that is fun, focused, and driven to transform sales and marketing, so it provides relevant real-time value to every person it touches.

Responsibilities
  • Carrying out in-depth business analysis on key clients and prospects (North American Market), identifying their strategic sales and marketing objectives
  • Devising a strategy to position xiQ value proposition such that it aligns with prospects’ business pain points
  • Client onboarding and working closely with them to ensure that they get maximum value out of xiQ
  • Coordinating with development teams to ensure product development is driven by client demand
  • Working with marketing on key accounts targeting strategy and helping sales close more deals
Requirements
  • Must have attitude and aptitude to work with high paced, rapidly growing Silicon Valley startup
  • Strong business acumen preferably supported by relevant experience and major courses
  • Excellent communication and analytical skills
  • Good understanding regarding technology particularly marketing automation, sales intelligence, and CRM platforms is preferred. A mix of computer science and business courses during major preferred

Location: Lahore

Note: Nighttime role engaging with US-based clients

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