Email Deliverability Engineer

Job Category: Email Deliverability
Job Type: Full Time
Location: Lahore

At xiQ, we believe that personality matters, and timing is everything which is why we are revolutionizing the way sales and marketing teams do business. xiQ offers an award-winning platform that features personality-driven insights of buying team and engagement solutions that accelerate sales and win deals faster. We are proud to be helping some of the largest B2B Enterprise sales and marketing teams across the world – and we are looking to expand our team!

xiQ is looking for Email Deliverability Engineer!

You’ll be responsible for managing the health of our email platform as well as influencing the features and functionality that our customers will use to grow their email marketing programs.

  • Identify deliverability issues and work with Client Strategy and our customers to resolve and improve their email program
  • Work cross-functionally with Client Strategy to onboard new clients
  • Collaborate with enablement and technical writers to create content, how-to guides, and educations series for internal and external stakeholders
  • Propose product enhancements and features to meet client needs
  • Work with Product in various stages of the product release cycle, from requirements gathering to release and UAT
  • Minimum 3+ years as an email delivery consultant supporting SMB and enterprise clients
  • Strong client-facing communication skills; ability to explain email deliverability strategies and present QBRs to various stakeholders
  • Familiarity with 3rd party email monitoring tools
  • Experience using Looker, DataDog, and raw data to identify deliverability issues, trends, and monitor platform health
  • Strong understanding of email authentication (SPF, DKIM, DMARC)
  • Affinity for problem-solving and crafting creative, reusable solutions
  • Connected within the email ecosystem (M3AAWG, ESPC, Email Insiders Summit, Only Influencers, private email industry groups)
  • Familiarity with deliverability challenges on shared and dedicated IP addresses

Location: Lahore

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